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  1. Workist/EN
  2. Troubleshooting

Troubleshooting

Find quick answers to some of the most frequently asked troubleshooting questions.

AI related questions

  • The AI always suggests an incorrect article number
  • The AI always suggests an incorrect customer number.
  • The AI does not give me a delivery address code.
  • The delivery address displayed by the Workist AI is different from the one on the document.
  • I have already uploaded the document twice, but the AI still suggests the wrong article numbers.
  • I uploaded the document of the same client and the AI still makes the same errors.

General

  • I can no longer select data points on the document
  • The article number is not transferred.
  • The customer number is not transferred.
  • Why does the document upload take so long?
  • The upload of my document failed.
  • The forwarded document has not reached the Workbench
See all 9 articles
Workist/EN
Deutsch (Deutschland)